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Technical Support Technician

Company: VirtualVocations
Location: Eugene
Posted on: March 25, 2025

Job Description:

A company is looking for a Technical Support Representative (m/f/d).
Key Responsibilities

Provide technical support for security solutions via phone, email, chat, or remote access
Assist partners and customers with configuration, implementation, and troubleshooting
Support customers and partners in protecting their IT infrastructure

Required Qualifications

Completed education with a focus on IT (apprenticeship, technical school, HTL, FH, university)
Ideally, experience in technical support
Strong solution-oriented thinking and willingness to learn new technologies
Basic knowledge of public cloud, VPN, virtualization, IoT, Microsoft 365, and web technologies is an advantage

Keywords: VirtualVocations, Eugene , Technical Support Technician, Professions , Eugene, Oregon

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