Associate Product Support Representative
Company: VirtualVocations
Location: Eugene
Posted on: April 1, 2025
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Job Description:
A company is looking for a Product Support Representative - Tier
1.
Key Responsibilities
Provide support and technical solutions to clients on EMR
platforms
Develop knowledge in core domains such as Practice Management,
Clinical, or Billing/Financial
Manage client cases effectively, ensuring timely follow-ups and
documentation
Required Qualifications
Bachelor's degree or relevant experience
At least 2 years of software application support experience in a
SaaS environment
High technical aptitude with a proven track record in client
support
Medical/Revenue Cycle Management experience preferred
Working knowledge of EMR/EHR medical software applications is a
plus
Keywords: VirtualVocations, Eugene , Associate Product Support Representative, Other , Eugene, Oregon
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