Customer Success Account Director
Company: VirtualVocations
Location: Eugene
Posted on: March 22, 2025
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Job Description:
A company is looking for a Customer Success Account
Director.
Key Responsibilities
Empower strategic customers to enhance digital experiences and
achieve business objectives using the platform
Drive contract renewals, increase platform adoption, and improve
customer satisfaction while managing client relationships
Advocate for clients' needs internally and manage performance
indicators to ensure successful outcomes
Required Qualifications
10+ years of experience in SaaS Customer Success, Account
Management, or Strategic Consulting
Familiarity with Social Marketing, Customer Care, and Advertising
technology
Experience in negotiating customer renewals and managing customer
renewal cycles
Proficiency in Customer Success software, CRM software, and
Microsoft Applications
Bachelor's degree or relevant experience
Keywords: VirtualVocations, Eugene , Customer Success Account Director, Executive , Eugene, Oregon
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